What To Do Before the Professionals Arrive

A flood in your home can be an extremely unsettling event. However, with the help of a trusted professional, all water can be removed and your home can be protected from mold, mildew and major structural damage. Before the professionals arrive, there are a few tasks to complete to make everything run more smoothly. The exact list will vary depending on whether your home was flooded by a burst pipe, excessive rain or something else. In general, these are the steps you should take while you are waiting for water removal experts to arrive:

1. Inspect for structural damage.

If the flooding was severe enough for you to have to leave your house, check to ensure that it is safe to enter when you return. Look for visible damage that can include cracks or holes in your foundation, warping in load bearing structures and other issues.

2. Turn off the water and electric.

Turn off your water at the curb and electricity from the breaker in affected areas of your house. This way, you are not risking standing in water and possible exposure to electric shock. Our technicians will turn electric back on to begin safely removing water from your home.

3. Take pictures.

Photograph the area before any water is removed or any repairs are done. Pictures can document any damage that occurred and support the need for professional water removal services. Your insurance company may request documentation before paying a claim.

4. Gather your insurance information.

In many cases, your homeowners insurance will cover any water removal or repairs associated with the flooding. Power Dry works with all home insurance companies to make this easy for you. We are even able to directly bill the insurers listed on their Insurance Billing page to avoid the hassle of getting reimbursed.

5. Protect yourself if you must come into contact with flood waters.

Even if water is clear, it still may be harboring bacteria or pollutants. If you need to enter an area of your house that is flooded, wear rain boots or waders. Wash your hands immediately after touching anything that’s become wet through flooding. If the area contains backed up sewage, avoid entering it if at all possible to avoid any possible contagions.

6. Unplug and remove any electronics.

If you have electronics like laptops, small appliances and others in the flooded area, unplug them and remove them from the area. Do not attempt to turn on any electronics that have been soaked, as this can cause further damage. Allow items to dry thoroughly before attempting to use them.

When dealing with water clean up in Kansas City, remember that safety comes first. Do not enter an area if it does not appear safe to do so. By taking the steps that you can to safely document damage and prevent further problems, you can make it easier for techs to do their job and can minimize any headaches down the road.