Testimonials

Power Dry review summary

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5.0

328 reviews

5on Google, Feb 05, 2022

This team was very professional and did a thorough job with water removal from our basement. They are the very best!
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5on Google, Jan 26, 2022


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Business Response:
Hi Travis, thank you for taking the time to leave a 5-star review. Power Dry appreciates customer feedback and we are thrilled that you had an awesome experience with your restoration.

5on BBB, Jan 26, 2022

Amazing customer service. The best of any water mitigation company Ive used. Got the job done and done well. Thanks!
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5on Google, Jan 21, 2022

My basement flooded and these guys were out here within an hour of my call. They were quick, efficient, and got my basement cleaned up within hours, including taking up the flooring. Couldn’t have asked for better service. They worked directly with my insurance company for payment and the whole process was incredibly painless.
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Business Response:
Jon, thank you so much for your positive feedback and for taking the time to post this review.
It’s our customers that allow us to constantly improve the way we do business, one of which we’re really proud of, the quick response time you experienced during your basement flood. We’re thrilled that you were satisfied with our service and we appreciate your business.

5on Google, Jan 16, 2022


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Business Response:
Hi Milva! Thank you for the 5 star review. We appreciate your business and you choosing Power Dry for your restoration needs.

5on Google, Jan 13, 2022

Prompt service and done well. Would use again. Hope I don’t need to.
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Business Response:
Ernie, thank you for taking the time to leave a review. We are excited to hear that you had a great experience and we were able to quickly handle your restoration need. We appreciate your business.

5on BBB, Jan 04, 2022

The project manager was very thorough in his assessment of our cleanup after a backup in our partially finished basement. The company makes sure that all the possible areas are cleaned well so no mold etc will grow. I would recommend them to anyone who needs them!
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5on Google, Dec 22, 2021

Very professional and quick to get the job done!
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Business Response:
Allyson, thank you for the positive review! We are happy to hear that you had a great experience and were able to get your restoration needs solved. We appreciate your business.

5on Google, Dec 14, 2021

I will recommend this company anytime someone I know needs these services. They were so fast in getting to us and the attention to detail was great.
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5on Google, Nov 23, 2021

Very professional and kind during a stressful time for our family. I hope we don’t need to use their services again, but if we do will not hesitate to have them help us out again.
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5on Google, Nov 19, 2021

Highly Recommended!
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5on Google, Nov 19, 2021

Everyone at Power Dry has been very professional! Chris, Nick, Luke, Justin and all the others I have not mentioned. Cleaned up after themselves. Kept me informed. I would highly recommend this company!!! They are very good about keeping you informed.
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5on Google, Nov 15, 2021

The people were very helpful and have tons of knowledge.
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5on Google, Nov 05, 2021

Everyone was very responsive and knowledgeable. They came immediately diagnosed the issue and had a crew out for cleanup immediately. Patti answered all questions, even ones I did not know to ask.
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I highly recommend this company.

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5on Google, Oct 20, 2021

Outstanding company!
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5on BBB, Oct 19, 2021

***** showed up immediately, explained everything. Her experience calmed our nerves, explained how they were going to work with our insurance company. The technicians were here vey quick and did a great job.
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5on Google, Oct 18, 2021

We were all around happy while working with everyone at PowerDry. They were able to make a stressful moment while working around busy schedules a lot easier than it could’ve been & we sincerely appreciated that!
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5on Google, Oct 01, 2021

Power Dry was so fast and helpful! They answered all my questions and helped save my drywall and insulation.
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5on Google, Sep 30, 2021

The team was great. They came in and got right to work. When they were done they informed me of what to expect of the equipment they left behind and ensured I had a contact number in case I had any issues.
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5on Google, Sep 29, 2021

Power dry was here 60 minutes after we called them. They were extremely clear with us with what they were going to do, how much it costs and how long it would take. They worked directly with our insurance company which helped me with time and paperwork. Highly recommended.
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5on Google, Sep 17, 2021

I had a water backup that resulted in water damage in my finished basement, hallway, and bathroom. Power Dry was out here within 45 minutes of my call. Everyone was friendly and professional! They explained the process and gave me a pamphlet with more information and some pictures to know what to expect. They got to work quick and tore everything up that was damaged. They took pictures to see where all the furniture was so they they could put everything back in its place once restoration is complete. They set up their machines and were out of the house in about 3-4 hrs. I filed the insurance claim while they were here and they asked for sketches, measurements, prices etc. Thankfully, I was told I didn’t have to go back and forth between them because their adjuster would handle that and all they needed was my claim number. They handled most of the communication and Cced me on the emails. I had a rough start that day but they really did make the situation so much easier than what I thought it would be. I definitely recommend Power Dry to anyone in a similar situation.
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5on Google, Sep 16, 2021

I’ve used them twice now this summer and they have been amazing both times! Great customer service and professional. The office staff is also very friendly and helpful with insurance claims.
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5on Google, Aug 31, 2021

Power Dry was set up by our plumbing company after they left a piece off of the repair and the water ran overnight from the bathroom to our garage. Power Dry explained what they would do very thoroughly and professionally. They stayed on top of their work, detailed every visit , when they were coming and what they did each time. I would totally recommend them in every way!
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5on BBB, Aug 30, 2021

Unfortunately, We have had two water leaks in one month, so have had PowerDry out twice!!! We were so impressed with their work, professionalism and communication that we chose them for the second leak as well. Both times, 2 different managers, but the same great service. Would definitely recommend them for all water damage. They know what they are doing!!
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5on Google, Aug 28, 2021

They were wonderful! They made everything so stress free and organized! I had NEVER experienced a situation like this and had no idea what to do or where to start. They were out in 30 minutes and took care of EVERYTHING!! I’m beyond pleased with the services received!
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5on Google, Aug 27, 2021

Powerdry delivered on their promises on following up to check on equipment and dryness. Staff was professional, courteous and knowledgeable. I feel very comfortable that they did a thorough job of completely drying our basement.
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5on Google, Aug 27, 2021


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5on BBB, Aug 26, 2021

We discover the hot water tank leak on Sunday morning. It had already done its damage. They were there assessing on Sunday. I would highly recommend this company to any one. God forbid we have another issue, but if we do we will be calling PowerDry.
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5on Google, Aug 24, 2021

It was a bummer having to wait all weekend for Power Dry to get here, but once they arrived, I now know why they are so busy.
Clyde my project manager, really put my mind at ease and did a nice
job telling me everything that was going to happen.
The two techs that showed up to complete the cleanup were very professional and even took the time to also talk to me about their work.

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4on Google, Aug 17, 2021


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5on Google, Aug 10, 2021

Fantastic service! Highly recommend!
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5on Google, Aug 09, 2021

Chris was very responsive and informative in assisting with our water damage claim.
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5on Google, Jul 31, 2021

Clyde and his team from PowerDry arrived within an hour of being contacted by our plumber. A burst water pipe was a new experience for us, but from start to finish, we were put at ease by their professionalism, knowledge, and efficiency. Do yourself a favor and include PowerDry in your list of emergency contacts.
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5on Google, Jul 26, 2021

PowerDry responded quickly to my request for cleanup from the backup of the floor drain in my basement. They arrived within an hour of my call and had the job done within an hour. Then they left behind 3 fans and an air filter to dry the floor and sanitize the air. The fans ran for 2 1/2 days. The noise level was loud but tolerable. They moved my dryer back to it’s designated spot per my request after removing their equipment. The job they did was great, timely and professional. If I have another situation like this arise, I will definitely call PowerDry again in the future.
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5on Google, Jul 21, 2021

They were awesome… we wished we had them in Yankton, SD. They arrived shortly after they were called and were completely professional.
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5on Google, Jul 18, 2021

After a water leak due to a refrigerator ice maker, I contacted Power Dry to help dry and save my wood floors. Everyone was professional and courteous.
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5on BBB, Jul 16, 2021

This service book great the employees were kind. They showed up when they were supposed to and made sure I was satisfied before they left
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5on Google, Jul 15, 2021

I would highly recommend Power Dry. There are not too many companies out there that exhibit their high-level of professionalism. This was my experience with everyone across the board, i.e. initial call handler, administrative staff, management, and each and every employee (and there were many) that came to the house every day or two for two weeks to check on the progress. From beginning to end, a most enjoyable experience!
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5on Google, Jul 09, 2021


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5on Google, Jul 09, 2021

I would Highly recommend Power Dry. Had a water line break that flooded our basement. Spoke with Brittany in the office who set up the appointment time and communications of what was being done. Chris Hales came in inspected the area and damage, and told us what to expect. Within a few minutes, Brad and Greg came in and went to work. Pulled out all damaged drywall, baseboard, carpets and padding. Set up all the fans, dryers and filters, cleaned up and were out in no time. Very Professional. In a couple of days, Landon came out to check on the drying progress and explained what he had done, and when they would come back to pick up the equipment. Justin returned the next day to remove half of the fans and dryers explained there were still a few damp areas he wanted to dry a little longer. Nick followed up lastly to remove the rest of the equipment showed me that all the areas were within the dry readings, and left. Every single stage was smooth with little disruption to our daily duties, and Always On Time!!
Thanks Power Dry!

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5on Google, Jul 07, 2021

Power Dry handled my water damage quickly and efficiently! I was really impressed with how quickly they came to my home, especially since it was the week of a holiday. They also took the time to explain everything to me so I understood their plan moving forward.
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5on Google, Jul 07, 2021

From first phone call to first visit was less than 2 hours even though I have never used them and houses were flooding all over the city. Every employee I dealt with was courteous and professional. I was distraught thinking of the damage to deal with, but they were sympathetic and calm through it all. I wouldn’t hesitate to recommend them to anyone.
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5on Google, Jul 06, 2021

damage occured in the morning and they arrived later the same day to access damage and schedule for next day service. outstanding job
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5on Google, Jul 06, 2021

We have used them in the past and will keep coming back. Well hopefully we won’t have to.
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5on BBB, Jul 03, 2021

Power Dry was recommended by ***********. He called them after removing tree roots from the sewer line and ***** from Power Dry came to assess the damage the next day. The Power Dry crew was there the next day to do the remediation. So thankful we were able to get it taken care of so quickly. Very satisfied customer!
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5on BBB, Jun 30, 2021

PowerDry did a great job. Very professional, very transparent. Would recommend them.
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5on BBB, Jun 26, 2021

Power Dry is very professional, thorough and would highly recommend.
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5on Google, Jun 24, 2021


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5on Google, Jun 20, 2021

We have had 4 different water issues in our basement the past few years and we have used PowerDry every time to clean up the issues. They come right away, even on the weekends, are always so friendly and empathetic about the situation and get to work right away. They also come during the window you give them and really try to minimize disruptions. Water in your basement is very stressful and PowerDry takes a stressful situation and makes it so much better. They have made our basement look like new each time. It may seem expensive at first, but the peace of mind knowing that they will make sure there isn’t any lingering mold or smell is so worth it. Couldn’t recommend them more!
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5on BBB, Jun 11, 2021

The Power Dry team made me feel confident that the ceiling collapse disaster in my house would be taken care of professionally and safely.
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Out of the 3 mitigation companies I called, you were the only one to respond. Then Betsy arrived and the crew was here to set the drying equipment. This prompt service absolutely exceeded my expectations. I think this should say something as I have worked for a major insurance carrier for 10 years.  I have also worked with numerous mitigation companies, including those that are unsavory or uneducated. I wasn’t sure what to expect when Betsy arrived but was immediately impressed. She spoke to me about the drying process and methods that would be used. The scope was exactly what I was expecting based on my experience with water damage claims. This put me at ease as I immediately knew that I had the right company in my home. Everyone has been punctual, friendly and responsive. I will absolutely recommend you to anyone who finds themselves in a situation with water damage and call you again if anything like this happens in the future. Thank you for making this headache a little less of a pain!
Brittni G.

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